Escrow for the Healthcare Sector

Healthcare depends on EHRs, LIMS, PACS/VNA, eHealth, and data exchange. Outages affect patients and clinicians immediately. Continuity, integrity, and privacy are crucial. Escrow safeguards access to applications and health data, ensuring care processes can continue safely.

1) Clinical systems as a lifeline

From records access and medication to imaging and triage: without systems, the care chain stalls. With Software Escrow, you secure source code, configurations, and integration documentation (HL7, FHIR, DICOM, IHE). With Data Escrow, you secure datasets and data models, including mapping overviews and export procedures. You keep operating—even if a vendor fails.

2) Patient safety and continuity

During incidents, you must quickly recover or continue development (e.g., security patches, integration fixes). Escrow enables release so internal or external partners can take over operations—with minimal impact on care continuity and patient safety. We align release criteria carefully to clinical risk.

3) IP protection & customization

Healthcare organizations often rely on custom integrations, decision rules, or devices. Escrow preserves access without harming IP and documents what’s needed to restart safely (versioning, test environments, deployment steps, validations).

4) Standards & regulation: NEN 7510/7512/7513, GDPR, NIS2

Escrow supports measures for information security and continuity. Think logging/traceability (7512/7513), data minimization, and recovery procedures. Verification reports help with audits and board accountability. For NIS2-obligated providers, escrow is a concrete control within the chain.

5) What we secure exactly

• Source code, integration profiles (HL7/FHIR), DICOM configuration and viewer scripts
• Data models, migration steps, pseudonymization/anonimization procedures
• Validation and test protocols, installation/upgrade guides
• Runbooks for emergency scenarios, RTO/RPO assumptions, fallback workflows

6) Verification & clinical reality

Beyond integrity checks, we perform—where appropriate—clean-room builds and functional smoke tests. Reports describe dependencies (hardware, drivers, connectors) and the steps to safely activate in an alternative environment.

Learn more
Calculate your escrow costs on our website or schedule a free intake with our Customer Success Team.