Escrow for the IT Sector

The IT sector is the beating heart of digital transformation. Everything revolves around platforms, microservices, APIs, data pipelines, and automation. But what if a critical vendor fails, a release breaks, or your cloud tenant gets blocked? In a 24/7 environment, you need to keep going. Escrow ensures you retain access to source code, data, and documentation—so teams can maintain, fix, and continue development without lock-in.

1) The digital backbone of your organization

CI/CD, container orchestration, identity & access, observability, iPaaS, ETL: every component affects uptime. With Software Escrow, you secure source code, build scripts, IaC templates (e.g., Terraform), secrets policies, deployment guides, and runbooks. With SaaS Escrow, you safeguard service continuity (including payment fallback to cloud providers) and access to admin interfaces. With Data Escrow, you secure datasets and schemas that lie outside your own control—think multi-tenant SaaS.

Result: your platform remains operable, even if a vendor or integrator drops out.

2) Continuity & risk management

Incidents cost money and trust. With an escrow arrangement, you can have what you need released in a controlled way during emergencies: source code, containers, images, configurations, and documentation. Internal or external engineers can execute recovery, MTTD/MTTR go down, and SLA risks decrease.

Typical scenarios:

• Vendor ceases operations or is acquired.
• Subscription/contract conflict puts access at risk.
• Critical bug in a proprietary component that you must patch yourself.

3) IP protection and customization

Working with custom modules, integrations, or proprietary frameworks? Escrow neatly defines rights and access: the developer retains IP; you gain assured access when needed. This combines innovation with control and prevents rushed rewrites under time pressure.

4) Compliance & standards (NIS2, ISO 27001, SOC 2)

Escrow demonstrably supports your measures for business continuity and information security. It underpins change and release controls, supplier risk management, and recovery plans—relevant for NIS2, ISO 27001, and SOC 2. For audits, you can provide verification reports and update logs.

5) What we secure exactly

• Source code (repos, tags, build instructions), dependencies, and licenses
• CI/CD pipelines, IaC, secrets rotation process (no production secrets)
• Runbooks, SRE procedures, on-call routes, RTO/RPO assumptions
• Multi-cloud/region information and fallbacks for PaaS/SaaS components
• Data models, schemas, migrations, and test data

6) Verification & updates (Active Escrow)

We verify periodically. Think VerifOne (deposit integrity), VerifTwo (build/compile/test in the existing environment), VerifThree (clean-room rebuild + installation + functional smoke tests). This way you won’t face surprises for the first time during an incident.

7) IT procurement checklist

• Is access to source code, IaC, and runbooks contractually secured?
• Is there a payment fallback to cloud providers?
• Are verification frequency and release criteria clear?
• Does the arrangement align with your RTO/RPO and BCM plans?

Learn more
Calculate your escrow costs on our website or schedule a free intake with our Customer Success Team.