Solutions

SaaS Escrow

Always Access Your Web Applications and User Data even if the Provider Fails You.

Intro

Always Access Your Web Applications and User Data even if the Provider Fails You.

With Software-as-a-Service (SaaS) and cloud computing, where the application and data are hosted by the SaaS provider, the focus is on uninterrupted use of your web application and secure, reliable access.

That is different from a traditional software-escrow arrangement, which centers on depositing, securely storing, verifying, updating, and ultimately delivering source code if needed. With SaaS Escrow, our priority is guaranteeing accessibility and uptime.

Escrow4All is innovative down to its core. Driven by the needs of end users, we developed our unique SaaS Escrow arrangement and set a new standard.

Read on to learn what makes it so special.

Collaborations

Hosting providers

Escrow4All partners with more than 75 hosting providers to execute comprehensive SaaS Escrow arrangements.

All references

Continued

Why Source Code Escrow Alone Falls Short for SaaS

For SaaS applications, a source-code-only escrow doesn’t fully serve the end user. In theory, depositing source code could help rebuild an application, like a CRM or financial system—quickly. In practice, however, reconstructing a cloud-based service requires specialized know-how that is often lacking.

In short, the SaaS service model isn’t as universal as client-server or locally installed software. There’s no single SaaS Escrow formula that fits every scenario. We begin by understanding the nature of your service and then offer a modular, cohesive package tailored to your needs.

That takes into account:
– Legal right of use for the continuity service
– Potential source code storage
– An agreement with the hosting provider or colocation partner

By doing so, we guarantee that your service keeps running under any circumstance and when shit hits the fan, Escrow4All assumes the financial responsibility to keep things afloat.

Legal

SaaS Escrow Arrangement in Two Parts

1. SaaS Escrow Agreement

This contract is signed between Escrow4All and one or more clients. It clearly defines all parties’ agreements, rights, and obligations, forming the foundation of every escrow arrangement whether for a single client or hundreds of users.

2. Continuation of Hosting Services Agreement

This essential appendix to the SaaS Escrow Agreement is signed between Escrow4All and the hosting partner. The hosting partner commits to “keep running” under all circumstances especially if the SaaS provider fails to fulfill its obligations. It’s the legal guarantee that your service remains live.

Technical aspects

Securing Access

From a technical standpoint, it’s critical that, should a disaster occur, the components needed to maintain infrastructure and ensure access are fully secured. Our experienced verification consultants collect and thoroughly audit these elements. Below are a few examples: