Dutch Digital Agencies interviews Escrow4all and Handpicked Agencies about digital escrow

The DDA (Dutch Digital Agencies) interviewed Escrow4all director Herman Kui and Arthur Engel of Handpicked Agencies about a topic that is increasingly being discussed at digital agencies: continuity. What happens if a development partner drops out, and who bears the responsibility for that?

Why this topic is relevant now

For many organizations, digital platforms are no longer a side issue, but the core of their business operations. Especially in healthcare, where the partnership between Handpicked and Escrow4all first began, compliance and continuity carry significant weight. What started as a solution for a single client has now become a standard part of multiple projects at Handpicked.

What makes digital escrow different from an SLA

In the interview, Escrow4all makes an important distinction: an escrow arrangement is not a service agreement, but a safety net for the moment a supplier truly falls away, for example due to bankruptcy or overdue maintenance. Digital escrow looks beyond just source code. Data, hosting, and linked suppliers are also included, because a platform rarely stands alone.

Curious about the rest of the conversation?

In the interview, Escrow4all and Handpicked go into further detail about what this means for agencies, and why compliance teams are increasingly involved in these types of decisions.